‘Daily Dose’ Prescription for Future-Proof Digital Transformation in Healthcare and Pharma Industry 

  • 10 October 2024
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Digital transformation in Pharma Industry

While no digital or tech can replace the ‘human touch’ of a doctor, what if doctors had super-human capabilities? This way, millions can be treated, and many lives can be saved! 

With digital transformation in healthcare industry, imagine the possibility of technology summarizing each doctor’s visit, saving time spent on manual paperwork and creating tailored daily schedules for severely ill patients.  

Let us take this a step further. AI with the benefits of digital transformation in healthcare can now curate HD images and videos, making the diagnosis of various fatal diseases possible at an early stage. AI in medical imaging can detect cancer, heart diseases and more.  

Digital transformation in healthcare market has already seen considerable milestones. Benefits of digital transformation in healthcare are multi-fold:   

1. Administrative Efficiency: With technological tools like ERP, CRM and data analytics, all tasks can be automated – from patient registration to claims processing and patient history to end-to-end treatment journey. 

2. Drug Discovery and Development: Pharmaceutical processes can be accelerated using digital transformation for healthcare. Data analytics platforms can help foresee the drug accuracy rates and optimize delivery platforms. ERP can help consider previous patient data in repository, data analytics to identify patterns, and CRM to help accelerate patient acquisition, enrollment, service, and innovation. Nowadays, GenAI also helps generate novel modular structures for better drug discovery. 

3. Medical Imaging: AI + technology can improve medical image analysis by developing duplicate images for assisting algorithms, enhancing the efficacy of diagnostic tools. From cancer-causing cells to heart rate, a lot can be imaged. 

4. Diagnostics and Customized Treatment: By assessing patient data reports, digital transformation in healthcare market can help develop tailored treatment plans, optimize drug regimens and predict cure progression. 

5. Meeting Regulatory Requirements and Compliances: Healthcare is complex and lives matter. This is no simple product business like selling phones. Thus, its compliances and laws are stringent. Pharma companies must abide by GMP guidelines, maintain BMR/BPR management and more. Automation helps quicken the pharma and healthcare governance practices. 

Yes, healthcare is and will always be a human business- —relying on the expertise, empathy, and intuition of doctors, nurses, and caregivers. But the future of health is all about giving healthcare professionals the ‘digital tools and experience’ they need to be real SUPERHUMANS. And sure, we now see tech in every aspect, curing healthcare challenges like aging populations, ever-increasing costs and complexities. But tech cannot be in just certain healthcare aspects. What’s the real future of healthcare, life sciences and pharma? 

Know More: Progressive Technology for Pharma Industry 

The Next Era of Digital Transformation in Healthcare Industry: A Daily Tech Dose 

The next era is built on a foundation of digital transformation in healthcare industry, driven by holistic and combined technologies. More than just isolated technologies, they come together to create a daily dose of tech prescription for the modern healthcare landscape. So, let’s redefine what is digital transformation in healthcare. 

The Real Meaning: What is Digital Transformation in Healthcare Sector? 

Digital transformation in the healthcare industry in the 21st century doesn’t just happen at the technology or platform level—it’s building a L.I.V.E., immersive experience for all – healthcare professionals, insurance companies and patients (providers, payers and buyers). To truly reimagine healthcare, ERP, CRM, analytics, cloud, and AI must work together as an integrated ecosystem. 

Artificial Intelligence (AI): The Brain Behind Superhuman Capabilities 

AI is the driving force behind significant digital transformation in healthcare market. From diagnosing diseases faster than the human eye can detect, to recommending customized treatment plans, AI assists doctors by enhancing their capabilities rather than replacing them. AI-powered digital transformation for healthcare can assist in robotic surgeries, predict and curate treatment plans, augmenting the physician’s or surgeon’s ability to deliver precision care. To have AI mission running, we need building blocks. The tools are: 

1. ERP: Streamlining Processes and Ops for Seamless Care 

Enterprise Resource Planning (ERP) systems the backbone of hospital administration, streamlining everything from inventory management and financials to workforce allocation. ERP-powered digital transformation for healthcare ensures doctors and nurses have the right tools and information when and where they need it. ERP brings healthcare institutions together under one seamless operational umbrella, helping professionals stay focused on what matters most—patients. With the power of AI + ERP, here’s how healthcare and pharma companies can predict clinical trial enrollment, scale cell and gene therapies, deliver personalized medicines based on DNA, and dramatically reduce waste by producing the right product the first time. 

2. Analytics: Turning Data into Life-Saving Insights 

The healthcare sector generates humongous amounts of data every day—from patient records to treatment outcomes, R&D data, and more. Analytics is transforming this raw information into actionable insights that can save lives. Predictive analytics can forecast patient risks and even identify emerging health trends. With digital transformation in healthcare industry, doctors can now make data-driven decisions, ensuring the most effective care is delivered on-time and on-priority basis. Discover how you can fast track data-driven healthcare with Tableau:

3. CRM: Focusing on Patient Experiences 

Customer Relationship Management (CRM) tools are evolving beyond their traditional role in business. In healthcare, they help professionals track patient histories, preferences, and communication, enabling a more personalized and proactive approach to care. Whether it’s automating follow-ups, sending reminders, or providing real-time access to patient data, CRM helps healthcare providers build stronger relationships and deliver patient-centered care with ease.  

Top CRM tools like Salesforce Health Cloud enable caregivers to focus on nurturing patient relationships instead of merely managing records. Watch this video to explore the possibilities:  

4. Cloud: Enabling Real-time Collaboration Anytime, Anywhere 

Cloud technologies make true digital transformation in healthcare industry possible. Healthcare professionals can now access and share critical patient information from anywhere in the world. This collaborative, borderless approach to healthcare means specialists can consult on cases without being physically present, and patient records can be updated instantly, ensuring the entire care team has the most up-to-date information. Such digital transformation for healthcare enhances both the speed and accuracy of treatment, allowing for improved patient outcomes.  

Using a powerful combination of these tools automates all healthcare administration. If employed on a DAILY BASIS, this form of digital transformation in healthcare market can give a 360-degree view of patient care—transforming healthcare into a real-time, dynamic experience. 

Example of Tech Digital Transformation in Healthcare Market: Facilitating Individualized Orthopedic Recovery 

Imagine an orthopedic implant company that specializes in knee and hip implants. The company wants to determine what matters most to patients after getting a knee or hip implant? With advanced technologies and ERP tools, the company can track the recovery process. These data and analytics tools can break down the needs of the patients before, ongoing and post-implants. With patient engagement tools, manual paper-pen education on recovery can be made a digital experience. Depending on the data and the recovery journey, personalization can be done to the extent of tailored exercise videos for individual patients. AI can be used to compare a patient’s recovery rate to others, such as walking speed and gaits.  

The key benefit that digital technologies have brought to patient experience in healthcare is improved access through new ways to connect and enhance patient care. 

Transfuse Patient Care into Something Extraordinary with Daily Pharma Tech Support by Uneecops 

In this digital age, the prescription for a healthy future in healthcare is clear: digital tools and transformation must be as essential as the stethoscope, enabling healthcare professionals to deliver superhuman care in a profoundly human way.  

The daily tech dose has been prescribed. To accelerate time to market and enable tech deployment for daily ops scaling, you need a specialized pharma tech company as your partner.  

Uneecops helps build continuous monitoring and reporting capabilities across the healthcare and pharma value chain with real-time dashboards providing a single source of truth from systems such as ERP, CRM, etc., to improve compliance and operational processes in your business. Leverage the benefits of digital transformation in healthcare EACH AND EVERY DAY with Uneecops’ end—to-end tech solutions – from implementation to software maintenance. With a team of over 1200 professionals, the company caters to 1800+ customers across 14 locations globally. Our life sciences and healthcare industry solutions can help you: 

  • Build an agile supply chain in a safe ecosystem 
  • Support all stage clinical trials 
  • Orchestrate cell and gene therapy treatments to lower cycle times 
  • Drive a sustainable and profitable business 
  • Gain valuable healthcare and pharma insights with embedded AI  

Join the ranks of top healthcare companies like Mankind Pharma (Tableau + Product Engineering), Sharika Life Science Limited (SAP ERP), Goa Medicos (Salesforce + SAP), Concept Medical (Salesforce), Zee Labs (SAP ERP), Shah TC (SAP ERP) and more that transformed their operations with us. 

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    Roli Agarwal

    About the author

    As a seasoned technology writer with a decade-long commitment to the industry, Roli stands out as a prominent authority in crafting compelling narratives around SAP innovations. Specializing in the dynamic realms of 360* Tableau, SAP technology, and ERP solutions, Roli is renowned for her capacity to spearhead successful marketing and communication strategies. Having collaborated extensively with software experts, she possesses an intricate understanding of the diverse industries and verticals that SAP serves. Rooted in the art of impactful storytelling, Roli connects with audiences, consistently bringing technology USP suitable to their needs.